Accessibility Statement

Last Updated: 2026-06-01

Sunrise Dental is committed to ensuring that our website at https://mysunrisedental.com is accessible to all users, including individuals with disabilities. We believe that access to information about our dental services is a right, not a privilege, and we continually work to improve the accessibility and usability of our digital presence.

Our Commitment

Sunrise Dental is dedicated to providing a barrier-free experience for every visitor to our website, regardless of ability or the assistive technology they use. We take an active approach to accessibility, treating it as an ongoing effort rather than a one-time checklist. Our goal is to ensure that patients and prospective patients can independently access information about our services, office location, hours, and how to contact us.

We are also committed to providing equal access to dental care in our physical office. If you require any special accommodations for your visit — including physical accessibility needs, interpreter services, or communication support — please let us know when you contact us and we will make every effort to accommodate you.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). WCAG 2.1 defines requirements for designers and developers to improve accessibility for people with disabilities. Level AA conformance addresses the widest range of accessibility barriers across the four principles of web accessibility: Perceivable, Operable, Understandable, and Robust.

This website is partially conformant with WCAG 2.1 Level AA. We are actively working toward full compliance and are in the process of identifying and addressing remaining gaps. Partial conformance means that some parts of the content may not fully conform to the accessibility standard.

Our current accessibility implementations include:

• Semantic HTML5 structure with a logical, consistent heading hierarchy (H1–H3) on every page.
• Descriptive alt text for all meaningful images; purely decorative images carry empty alt="" attributes.
• All form fields include visible, programmatically associated <label> elements and aria-required attributes where applicable.
• Full keyboard navigability throughout the website, including interactive elements, navigation menus, and modals.
• Visible focus indicators on all interactive elements to assist keyboard users.
• A "Skip to main content" link available at the top of every page for keyboard and screen reader users.
• Color contrast ratios that meet or exceed the WCAG 2.1 AA minimum of 4.5:1 for normal text and 3:1 for large text.
• All icon-only buttons and linked images include descriptive aria-label attributes.
• Decorative SVG icons are marked aria-hidden="true" and focusable="false" to prevent confusion for assistive technology users.
• ARIA roles, landmark elements (main, header, footer, nav), and live regions used throughout the page structure.
• Responsive design that adapts to all screen sizes, orientations, and text zoom levels up to 200% without loss of content or functionality.
• Support for the prefers-reduced-motion media query to minimize or eliminate animations for users who have indicated a preference for reduced motion.
• Sufficient touch target sizes for mobile users.

Technical Specifications

This website is built using standard web technologies. Accessibility relies on the following technologies for conformance:

• HTML — Semantic document structure, ARIA roles and attributes, landmark regions.
• CSS — Visual presentation, responsive layout, visible focus styles, motion reduction support.
• WAI-ARIA (Web Accessibility Initiative – Accessible Rich Internet Applications) — Enhanced semantics for dynamic content and interactive components.
• JavaScript — Keyboard-accessible interactive components including navigation, modals, and form handling.

These technologies are relied upon for conformance. The website also depends on user agents (browsers) and any assistive technologies in use by the visitor to support these web standards.

Assistive Technologies Supported

This website is designed and tested to work with a range of assistive technologies, including:

• Screen readers: VoiceOver (macOS and iOS with Safari), NVDA (Windows with Chrome and Firefox), and JAWS (Windows with Chrome).
• Keyboard-only navigation: Full navigability using Tab, Shift+Tab, Enter, Space, and arrow keys without requiring a mouse.
• Screen magnification: Browser zoom up to 200%, as well as operating system magnification tools such as macOS Zoom and Windows Magnifier.
• Switch access and alternative input devices: Compatible with switch controls and other alternative input technologies through standard keyboard event support.
• Voice recognition software: Compatible with Dragon NaturallySpeaking and other voice control tools that interact with standard web controls.
• High contrast modes: Designed to remain readable and usable when Windows High Contrast Mode or equivalent OS-level high contrast settings are active.

We also use the UserWay Accessibility Widget to provide an additional layer of accessibility tools directly within the browser. The widget icon appears at the bottom of every page and offers features including:

• Screen reader optimization and text-to-speech
• Keyboard navigation enhancements
• Contrast adjustment and color profiles
• Text resizing and spacing controls
• Cursor enlargement
• Reading guide and focus mode
• Dyslexia-friendly font option
• Animation pause control

Click or tap the widget icon at the bottom of any page to open the accessibility options panel.

Known Limitations

While we strive to ensure the full accessibility of our website, we are aware of the following limitations that we are actively working to address:

• Third-party embedded content: Our office location page includes an embedded Google Maps iframe. Google Maps content is provided by a third party and may not fully meet WCAG 2.1 AA standards in all interaction scenarios. We provide a direct link to our address on Google Maps as an alternative for users who cannot use the embedded map.
• Third-party widgets: Certain third-party tools integrated into this website (such as chat widgets or scheduling tools) are developed and maintained by external vendors. While we request and encourage accessibility compliance from our vendors, we cannot guarantee full WCAG 2.1 AA conformance of all third-party interfaces.
• PDF documents: Any PDF documents linked from this website may not be fully accessible. We are working to remediate existing PDFs and to ensure future documents meet accessibility standards. If you need a PDF in an accessible format, please contact us and we will provide an alternative.

If you encounter an accessibility barrier not listed here, or if you find that a barrier is preventing you from accessing information you need, please contact us so we can address it.

Feedback & Contact

We welcome feedback on the accessibility of our website. Your input helps us improve the experience for all users. If you experience any accessibility barriers, encounter content that is inaccessible to you, or need information provided in an alternative format, please contact us through any of the following channels:

Sunrise Dental
811 S Central Expy
Richardson, TX 75080
Phone: (972) 449-7437

When you contact us about an accessibility issue, please describe the specific barrier you encountered, the assistive technology or browser you are using, and the page or feature where the issue occurred. We will make every effort to respond to your accessibility inquiry within 2 business days and to provide the information you need in an accessible format.

Formal Complaints

We are committed to resolving accessibility concerns directly. If you have contacted us about an accessibility barrier and are not satisfied with our response, you have the right to escalate your complaint to the appropriate authorities.

In the United States, accessibility complaints related to websites may be submitted to:

• U.S. Department of Justice (DOJ): The ADA National Network, 1-800-949-4232 (voice/TTY), or through the ADA.gov complaint portal at ada.gov.
• U.S. Access Board: An independent federal agency that promotes accessibility. Contact via access-board.gov.
• Texas Governor's Committee on People with Disabilities: State-level resource for disability-related concerns in Texas, available at gov.texas.gov/organization/gcpd.

We encourage you to contact us first so that we have the opportunity to address your concerns before filing a formal complaint.

Assessment Approach

Sunrise Dental assesses the accessibility of this website using the following approaches:

• Self-evaluation: Our development and design team reviews pages against WCAG 2.1 AA success criteria during development and on an ongoing basis.
• Automated testing: We use automated accessibility scanning tools to identify common issues including missing alt text, improper heading structure, insufficient color contrast, and missing form labels.
• Manual keyboard and screen reader testing: We conduct periodic manual testing using keyboard-only navigation and screen reader software (VoiceOver and NVDA) to identify issues that automated tools cannot detect.
• User feedback: We incorporate accessibility feedback received from users into our ongoing improvement efforts.

This statement was last reviewed and updated on 2026-06-01. We are committed to reviewing and updating this statement whenever significant changes are made to the website or our accessibility practices.

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